{"id":29790,"date":"2022-05-05T17:10:13","date_gmt":"2022-05-05T15:10:13","guid":{"rendered":"https:\/\/miljoenenlijn.nl\/information\/veelgestelde-vragen\/"},"modified":"2022-06-30T09:06:59","modified_gmt":"2022-06-30T07:06:59","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/miljoenenlijn.nl\/en\/information\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<div class=\"ghostkit-grid ghostkit-grid-gap-md\"><div class=\"ghostkit-grid-inner\">\n<div class=\"ghostkit-col ghostkit-col-lg-12 ghostkit-col-2 is-layout-flow wp-block-ghostkit-grid-column-is-layout-flow\"><div class=\"ghostkit-col-content\"><\/div><\/div>\n\n\n\n<div class=\"ghostkit-col ghostkit-col-lg-12 ghostkit-col-8\"><div class=\"ghostkit-col-content is-layout-flow wp-block-ghostkit-grid-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<p>Have a question or want to know more about a day out by train? You may find your answer here\u2026.<a href=\"https:\/\/www.miljoenenlijn.nl\/informatie\/veelgestelde-vragen\/\"><\/a><\/p>\n\n\n\n<div class=\"ghostkit-accordion ghostkit-accordion-10\">\n<div class=\"ghostkit-accordion-item\"><a href=\"#accordion-where-can-i-buy-tickets\" class=\"ghostkit-accordion-item-heading\"><span class=\"ghostkit-accordion-item-label\">Where can I buy tickets?<\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/a><div class=\"ghostkit-accordion-item-content is-layout-flow wp-block-ghostkit-accordion-item-is-layout-flow\">\n<p>Tickets for our trains can be <a href=\"https:\/\/miljoenenlijn.nl\/en\/travel-days\/\">purchased online as e-tickets<\/a> (with discount!) or at the ticket office at Simpelveld Station. When boarding at one of the <a href=\"https:\/\/miljoenenlijn.nl\/en\/information\/stops\/\">other stations<\/a> you can also buy your tickets from the conductor in the train.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\"><a href=\"#accordion-what-can-i-do-with-a-day-pass\" class=\"ghostkit-accordion-item-heading\"><span class=\"ghostkit-accordion-item-label\">What can I do with a Day Pass?<\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/a><div class=\"ghostkit-accordion-item-content is-layout-flow wp-block-ghostkit-accordion-item-is-layout-flow\">\n<p>With the Miljoenenlijn Day Pass you can travel all day with steam and diesel trains (Railbus) on all our routes and you travel with Arriva trains through South Limburg. With the help of the <a href=\"https:\/\/miljoenenlijn.nl\/en\/travel-days\/\">timetable<\/a> you determine yourself which train you take and where you get on and off. The Miljoenenlijn runs on the following routes:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/miljoenenlijn.nl\/en\/information\/stops\/\">Simpelveld \u2013 Schin op Geul \u2013 (Valkenburg)*<\/a><\/li><li><a href=\"https:\/\/miljoenenlijn.nl\/en\/information\/stops\/\">Simpelveld \u2013 Kerkrade ZLSM<\/a><\/li><li><a href=\"https:\/\/miljoenenlijn.nl\/en\/information\/stops\/\">Simpelveld \u2013 Vetschau (D)<\/a><\/li><\/ul>\n\n\n\n<p>You may also travel with the Miljoenenlijn Day Card on the Arriva trains between Kerkrade, Schin op Geul &amp; Maastricht. These are the following routes:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Heerlen \u2013 Kerkrade Centrum (S3)**<\/li><li>Maastricht Randwyck \u2013 Valkenburg \u2013 Schin op Geul \u2013 Heerlen (S4 &amp; S5)*<\/li><\/ul>\n\n\n\n<p>Check Arriva&#8217;s current timetable at <a href=\"https:\/\/arriva.nl\">www.arriva.nl<\/a>&nbsp;<\/p>\n\n\n\n<p>* With all ticket types of the Miljoenenlijn you travel for free between Schin op Geul and Valkenburg with Arriva.<br>** Only between Kerkrade Centre and Heerlen, further travel towards Sittard is not allowed.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\"><a href=\"#accordion-do-i-need-to-buy-a-ticket-to-get-to-the-stations\" class=\"ghostkit-accordion-item-heading\"><span class=\"ghostkit-accordion-item-label\">Do I need to buy a ticket to get to the stations?<\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/a><div class=\"ghostkit-accordion-item-content is-layout-flow wp-block-ghostkit-accordion-item-is-layout-flow\">\n<p>No, all our <a href=\"https:\/\/miljoenenlijn.nl\/en\/information\/stops\/\">stations<\/a> are free of charge.* This includes our main Simpelveld station, where there is plenty to do for young and old.<\/p>\n\n\n\n<p>* During some events an entrance fee is asked to visit Simpelveld Station. The station and platforms are not accessible free of charge. These days are marked in red in the <a href=\"https:\/\/miljoenenlijn.nl\/en\/travel-days\/\">timetable<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active\"><a href=\"#accordion-is-the-museumkaart-valid-at-the-miljoenenlijn\" class=\"ghostkit-accordion-item-heading\"><span class=\"ghostkit-accordion-item-label\">Is the Museumkaart valid at the Miljoenenlijn?<\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/a><div class=\"ghostkit-accordion-item-content is-layout-flow wp-block-ghostkit-accordion-item-is-layout-flow\">\n<p>Unfortunately, the museum card is not valid at the Miljoenenlijn.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active\"><a href=\"#accordion-can-i-pay-by-debit-card\" class=\"ghostkit-accordion-item-heading\"><span class=\"ghostkit-accordion-item-label\">Can I pay by debit card?<\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/a><div class=\"ghostkit-accordion-item-content is-layout-flow wp-block-ghostkit-accordion-item-is-layout-flow\">\n<p><strong>Tickets<\/strong><br>You can pay for your train tickets at the ticket office in Simpelveld, in cash or with your pin code. Do you board at one of our other stations or stops? Then you can buy your ticket from the conductor. Here you can only pay in cash, preferably exact change.<\/p>\n\n\n\n<p><strong>Hospitality<br><\/strong>In our Brasserie Perron 4 and restaurant &#8216;t Perronneke at Station Simpelveld you can pay with cash as well as with pin. In the dining car of the train you can also pay with cash or pin.<\/p>\n\n\n\n<p><strong>\u2019t Winkeltje<\/strong><br>In our souvenir shop at Station Simpelveld you can pay in cash as well as with pin.<\/p>\n\n\n\n<p>For all locations listed here, credit cards are not accepted.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active\"><a href=\"#accordion-can-i-also-travel-with-the-ov-chipkaart-or-ns-business-card\" class=\"ghostkit-accordion-item-heading\"><span class=\"ghostkit-accordion-item-label\">Can I also travel with the OV-chipkaart or NS-Business Card?<\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/a><div class=\"ghostkit-accordion-item-content is-layout-flow wp-block-ghostkit-accordion-item-is-layout-flow\">\n<p>No unfortunately, the OV-chipkaart, NS-Business Card or similar tickets are not valid on the Miljoenenlijn. However, our conductors are willing to cut a hole in it if required ????<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item\"><a href=\"#accordion-are-the-miljoenenlijn-trains-wheelchair-accessible\" class=\"ghostkit-accordion-item-heading\"><span class=\"ghostkit-accordion-item-label\">Are the Miljoenenlijn trains wheelchair accessible?<\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/a><div class=\"ghostkit-accordion-item-content is-layout-flow wp-block-ghostkit-accordion-item-is-layout-flow\">\n<p>The Miljoenenlijn Steam Train has a carriage for the disabled with a ramp which is operated by our volunteers. Boarding and disembarking is only possible at the stations <a href=\"https:\/\/miljoenenlijn.nl\/en\/information\/stops\/\">Simpelveld<\/a> and <a href=\"https:\/\/miljoenenlijn.nl\/en\/information\/stops\/\">Schin op Geul<\/a>.&nbsp;<a href=\"\/en\/contact-us\/\">Reservation<\/a> is recommended. The diesel train of the Miljoenenlijn, the Railbus, is unfortunately not yet wheelchair accessible. Our volunteers are working hard to make this possible.<\/p>\n\n\n\n<p>Simpelveld Station also has a disabled toilet and some special parking spaces.<\/p>\n\n\n\n<p>For more information on accessibility by wheelchair, walker or stroller, see our separate <a href=\"https:\/\/miljoenenlijn.nl\/en\/information\/accessibility\/\">information page<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active\"><a href=\"#accordion-can-i-bring-my-own-food-and-drink\" class=\"ghostkit-accordion-item-heading\"><span class=\"ghostkit-accordion-item-label\">Can I bring my own food and drink?<\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/a><div class=\"ghostkit-accordion-item-content is-layout-flow wp-block-ghostkit-accordion-item-is-layout-flow\">\n<p>You are allowed to bring your own food and drink. However, it is not allowed to bring along food and beverages for consumption in our catering establishments Perron 4 and &#8216;t Perronneke and on the terraces belonging to them.<\/p>\n\n\n\n<p>At the stations as well as in the trains you are allowed to bring your own food. On the platform of Station Simpelveld is a picnic area arranged. The steam train has a special dining car where various drinks and snacks are available.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active\"><a href=\"#accordion-can-i-take-a-dog-on-the-train\" class=\"ghostkit-accordion-item-heading\"><span class=\"ghostkit-accordion-item-label\">Can I take a dog on the train?<\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/a><div class=\"ghostkit-accordion-item-content is-layout-flow wp-block-ghostkit-accordion-item-is-layout-flow\">\n<p>Bringing a dog on the train is allowed free of charge provided it is leashed and does not cause a nuisance to fellow passengers. It is not permitted to allow a dog to sit on the benches.<\/p>\n\n\n\n<p>Dogs are not allowed during <a href=\"https:\/\/miljoenenlijn.nl\/en\/package_type\/culinair\/\">culinary rides <\/a>in the historic Pullman carriage.<\/p>\n\n\n\n<p><em>Please note: If you travel on with our Day Pass through South Limburg by Arriva train, different conditions apply for taking pets.<\/em><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-accordion-item ghostkit-accordion-item-active\"><a href=\"#accordion-can-i-become-a-volunteer-with-the-miljoenenlijn\" class=\"ghostkit-accordion-item-heading\"><span class=\"ghostkit-accordion-item-label\">Can I become a volunteer with the Miljoenenlijn?<\/span><span class=\"ghostkit-accordion-item-collapse\"><svg class=\"ghostkit-svg-icon\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.21967 6.2197C9.51256 5.9268 9.98744 5.9268 10.2803 6.2197L15.5303 11.4697C15.8232 11.7626 15.8232 12.2374 15.5303 12.5303L10.2803 17.7803C9.98744 18.0732 9.51256 18.0732 9.21967 17.7803C8.92678 17.4874 8.92678 17.0126 9.21967 16.7197L13.9393 12L9.21967 7.2803C8.92678 6.9874 8.92678 6.5126 9.21967 6.2197Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/a><div class=\"ghostkit-accordion-item-content is-layout-flow wp-block-ghostkit-accordion-item-is-layout-flow\">\n<p>Yes, please do! The Zuid-Limburgse Stoomtrein Maatschappij is a foundation that runs almost entirely on about 270 volunteers. We are constantly looking for enthusiastic people to strengthen our team. Without volunteers, the Miljoenenlijn would come to a complete standstill.<\/p>\n\n\n\n<p>Are you interested, or do you just want to come and have a look? Then don&#8217;t hesitate and contact us. Even if you don&#8217;t live nearby or can&#8217;t be there very often, there is a place for everyone at the ZLSM\/Miljoenenlijn! Almost nowhere you will find a more diverse or closer volunteer base than with us.<\/p>\n\n\n\n<p>Also take a look at our page with <a href=\"\/en\/vacancies\/\">vacancies<\/a>. Or come and have a look around, you are very welcome!<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"ghostkit-col ghostkit-col-lg-12 ghostkit-col-2 is-layout-flow wp-block-ghostkit-grid-column-is-layout-flow\"><div class=\"ghostkit-col-content\"><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":29710,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","footnotes":""},"class_list":["post-29790","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - De Miljoenenlijn<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/miljoenenlijn.nl\/en\/information\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - 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